Privacy Policy

At Panel & Ink, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Information You Provide

We collect information you provide directly to us, such as:

• Account information: When you create an account, we collect your email address and password. Passwords are securely hashed and never stored in plain text.
• Profile information: You may provide additional information such as your name and profile picture.
• Payment information: When you make a purchase, our payment processor (Stripe) collects your payment card details. We do not store your full card number—only a tokenized reference and last four digits for display.
• Communications: When you contact us for support, we collect the information you provide in your messages.

Information Collected Automatically

When you use our service, we automatically collect:

• Usage data: Pages visited, features used, and actions taken within the application via PostHog analytics.
• Device information: Browser type, operating system, screen resolution, and device identifiers.
• Log data: IP address, access times, referring URLs, and error logs for debugging.

How We Use Your Information

• Provide, maintain, and improve our services
• Process purchases and provide access to purchased products and updates
• Send transactional emails (purchase confirmations, password resets, notifications) via Resend
• Respond to your comments, questions, and support requests
• Monitor and analyze trends, usage, and activities to improve the product
• Detect, investigate, and prevent fraudulent transactions or unauthorized access
• Comply with legal obligations and enforce our Terms of Service

Information Sharing

We may share your information with:

• Service providers: Stripe (payments), Supabase (auth + database), PostHog (analytics), Resend (email), and Vercel (hosting).
• Legal requirements: If required by law or in response to valid requests by public authorities.
• Business transfers: In connection with a merger, acquisition, or sale of assets.
• With your consent: When you have given us explicit permission.

We do not sell your personal information to third parties for marketing purposes.